Indian Railways Launches RailOne App: Book Tickets, Track Trains & More in One Place

The Indian Railways just made traveling by train a whole lot easier. With the launch of its brand-new mobile app, RailOne, passengers now have a unified, all-in-one platform to book tickets, check train status, order food, and access multiple services — all from the comfort of their smartphone.

If you’ve ever struggled juggling between different apps or websites for train-related tasks, RailOne is here to change that experience forever. Let’s break down everything you need to know about this new app — what it offers, how it works, who can use it, and why it matters.

📱 What Is the RailOne App?

RailOne is the official app launched by Indian Railways to bring together a wide range of railway-related services under one roof. Instead of using multiple apps like IRCTC Rail Connect, NTES, or food-ordering apps, users can now do it all in RailOne.

Developed under the Digital India initiative, the app aims to provide a simple, seamless, and secure experience for more than 2 crore daily passengers.

🧩 Why Did Indian Railways Launch RailOne?

For years, passengers have had to:

• Book tickets on one app (IRCTC)

• Check train running status on another (NTES)

• Order food on a different app

• Use separate portals for retiring rooms, Wi-Fi, or station facilities

This fragmented system led to confusion and inconvenience. With RailOne, the Railways wants to:

• Simplify the journey from planning to traveling

• Improve digital convenience for all users

• Ensure a centralized experience with verified information

• Help both seasoned travelers and first-time users with a user-friendly interface

🛠️ Key Features of the RailOne App

Here’s what users can do in the RailOne app:

🎟️ 1. Ticket Booking (Reserved & Unreserved)

• Book e-tickets for all long-distance and express trains

• Buy unreserved tickets for local trains in major cities

• Real-time availability, fare check, and cancellation options

• Link directly with IRCTC user ID

🚆 2. Live Train Running Status

• Track your train in real-time with GPS integration

• View delays, arrival/departure updates

• Check platforms and estimated travel times

🧾 3. PNR Status & Journey Details

• Enter PNR to view seat/berth confirmation

• Auto-fetch feature to check recent bookings

• Share PNR with family or co-travelers

🍽️ 4. Order Food on Trains

• Order food from verified restaurants at selected stations

• Pay online or choose Cash on Delivery

• Schedule meals based on your route & arrival time

🛏️ 5. Book Retiring Rooms

• View availability and rates at railway retiring rooms

• Book short stays at major stations across India

📶 6. Station Services

• View station amenities like Wi-Fi availability, cloakroom, ATMs, lifts, escalators

• Location-based discovery of nearby services

• Suggestions for last-mile transport options like autos or cabs

📅 7. Train Timetables & Fares

• Check full train schedules

• See class-wise fares, stops, distance, and duration

• Updated dynamically with latest railway data

🔔 8. Smart Notifications & Reminders

• Get alerts for upcoming journeys, delays, platform changes

• In-app reminders for cancellations, refunds, and waitlist updates

🌐 Available Languages

To make it accessible for all Indians, RailOne supports multiple regional languages, including:

• Hindi

• English

• Tamil

• Bengali

• Marathi

• Telugu

• Kannada

• Malayalam

• Gujarati

• Odia

This feature is especially useful for elderly users and travelers from rural areas.

🔐 Is the App Secure?

Yes. RailOne is officially managed by the Ministry of Railways and complies with strict data privacy and digital security norms.

• Secure payment gateways

• OTP-based login

• IRCTC account linkage (for ticket history and faster booking)

• AI-powered fraud detection system for food & service vendors

📥 How to Download and Use RailOne

✅ Available On:

• Google Play Store (for Android users)

• Apple App Store (coming soon)

🔧 Steps to Get Started:

1. Download RailOne from the app store

2. Sign up using your mobile number

3. Link your IRCTC ID (optional but helpful)

4. Start exploring services like ticket booking, tracking, or food ordering

The interface is clean, minimal, and made for all age groups — even those who aren’t tech-savvy.

🧑‍🤝‍🧑 Who Can Use RailOne?

The app is designed for:

• Daily commuters (local train pass, UTS users)

• Long-distance travelers

• Tourists visiting multiple cities

• Families planning vacations by train

• Senior citizens looking for easy navigation and updates

RailOne is especially helpful in Tier 2 and Tier 3 towns, where station info and services are harder to access digitally.

🔍 What Makes RailOne Different?

Verdict: RailOne combines all the good parts of existing apps into one easy platform.

🚄 What’s Coming Next?

The Ministry of Railways has confirmed that upcoming updates will include:

• Voice-based search and assistance

• AI chatbot support

• QR-code scanning for paperless travel

• Train pass renewal inside the app

• Integration with DigiLocker and UPI ticketing

RailOne is being actively updated, with user feedback shaping future features.

🧾 Final Thoughts

The RailOne app is a much-needed leap toward digital convenience in Indian rail travel. For decades, passengers have struggled with multiple apps and portals — but now, Indian Railways is offering a one-stop platform that truly puts the passenger first.

Whether you’re a daily commuter or an occasional traveler, RailOne promises simplicity, clarity, and control — right from your phone.

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